Account Security

To enhance the security of your Moseiki account through Two-Factor Authentication and other security settings, follow these steps:

1. Open the Moseiki app and navigate to your profile screen.

2. Tap on the Hamburger Menu located in the top right corner of the screen.

3. Choose Security from the menu options to access your security settings.

Within the Security settings, you can configure various options:

Passkey and Biometrics:

• This option allows you to use biometric authentication (Touch ID or Face ID) or a Secret Key for an added layer of security.

• To activate this, select the preferred method and confirm your choice with your password at the end of the setup.

Phone Number:

• You can set up your phone number for 2FA, which adds an additional step of verification by sending a code to your mobile device whenever there is a login attempt.

• Enter your phone number and confirm the setup by entering the verification password that is sent to your phone.

Email:

Your account email will be displayed here. It's essential for account recovery and receiving security notifications.

How can i change my password?

In the Account Security and tap on Password and Security to access the password change option within your security settings.

1. Start by typing your existing password.

2. Type in the new password you wish to use.

3. Re-enter the new password for verification.

4. Enter the verification code sent to your registered email address.

How can i change my Two Factor Authantication (2FA) settings?

In the Account Security, tap on Passkey and Biometrics to access your options for biometric and passkey settings.

Choose Your Authentication Method:

• Touch ID or Face ID:

  1. Select Touch ID or Face ID based on your device capability.

  2. Follow the prompts to scan your fingerprint or face.

  3. Confirm the setup by entering your account password.

• Secret Key:

  1. Select Secret Key as your authentication method.

  2. Type in your desired secret key.

  3. Re-enter the secret key for verification.

  4. Confirm the setup by entering your account password.

Can i use my phone number for Two Factor Authantication (2FA)?

Yes, you can use your phone number for Two Factor Authantication (2FA). In the Account Security, tap on Phone Number to set up a phone number.

1. Write your phone number and tap Next

2. Enter the 6 digit verification code sent to your phone number via sms and tap Continue.